​​

• Eligibility: If you are dissatisfied with the taste or quality (e.g., damaged, contaminated, or tastes "off") of your syrup, you are eligible for a refund or replacement.

• Timeframe: You must contact us within 30 days of receiving your order.

• Returns: No return is necessary for opened bottles due to taste or quality issues.

• Exclusions: The guarantee does not cover personal preference for a different grade, or spoilage resulting from improper customer storage (e.g., not refrigerating after opening).